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Vehicle features allow you to manage all vehicle activity. You can register new vehicles in your account, edit vehicle information, view vehicle locations on the map, view current status, view historical activity, find the closest vehicles, get directions, center the map around a vehicle, follow a vehicle on the map, send an SMS message, create a landmark from a vehicle’s location, and more. You can also create and share vehicle groups and manage access permissions.
Fleet Tracking Portal
The Portal provides you with a simple and easy-to-use user interface, intuitive features, and streamlined processes.
Standard
Documentation
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About Vehicles on the Map
Use this article to learn about how vehicles display on the Map.
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- Viewing Vehicle Activity
Deep Dives
How Do I Interpret Diagnostic Data
Are you curious about the various diagnostic data you’re seeing reported from your vehicle? This article is meant to help give more insight and understanding regarding the multiple diagnostic values your device may be reporting. Device Diagnostics Please see the below table for the diagnostic type and a corresponding description. This data doesn’t necessarily relate…
Pro
Documentation
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About Vehicles on the Map
Use this article to learn about how vehicles display on the Map.
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- Viewing Vehicle Activity
Videos
Idle Time Detail Report
The Idle Time Detail Report lists the total time each vehicle in your organization spends idling and the approximate amount of fuel used while idling.
Deep Dives
How Do I Interpret Diagnostic Data
Are you curious about the various diagnostic data you’re seeing reported from your vehicle? This article is meant to help give more insight and understanding regarding the multiple diagnostic values your device may be reporting. Device Diagnostics Please see the below table for the diagnostic type and a corresponding description. This data doesn’t necessarily relate…
Classic Portal
The Classic Portal provides you with end-to-end visibility of location, reporting, and more for your fleet.
Basic
Documentation
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About Vehicles
Get to know the basics about how vehicle data is displayed in the map.
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- Adding a Vehicle
- Editing a Vehicle
- Following a Vehicle
- Getting Directions
- Messaging a Vehicle or Driver
- Viewing Vehicle History
- Updating a Vehicle's Location
- Recalibrating Odometer Waypoints
Standard
Documentation
Videos
All About Vehicles
The Vehicles tab is where you'll manage all vehicle activity.
Best Practices
3G Device Exchange
Upgrading from a 3G device? Here are the steps to request deactivation, and install and register the upgrade device.
Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians refusing to work with the vehicle due to the installed GPS devices. Technicians may refuse to work with a vehicle altogether due to a third-party device installation, claiming the device…
Deep Dives
How do alternative vehicles report trip data?
Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long as physical and/or electronic movement occurs within two minutes.
How can my drivers update their own odometers?
Odometer readings are automatically recorded for each vehicle with an installed device.
How does my device report odometer values?
There can be several sources of odometer readings in your vehicles.
What are DTCs?
When a vehicle detects a system malfunction it generates a diagnostic trouble code (DTC), which will alert the driver via a warning light or other indicator on the vehicle’s dashboard. DTC codes help you understand what needs to be fixed so you can keep your vehicle safe and healthy. Understanding DTCs DTC’s (Diagnostic Trouble Codes)…
Pro
Documentation
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About Vehicles
Get to know the basics about how vehicle data is displayed in the map.
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- Managing Vehicle Input History
- Adding a Vehicle
- Editing a Vehicle
- Updating Vehicle Contact Info
- Using Vehicle Icons
- Using Vehicle Groups
- Managing Fuel and Emissions Information
- Managing Vehicle Diagnostic Visibility
- Matching Fuel Cards with Vehicles
- Adjusting Odometer Waypoints
- Adjusting Run Time Baseline
- Transferring, Deactivating or Swapping a Device
Videos
Adding a Vehicle
After your device(s) have been installed in your vehicle(s), you must add the vehicle’s information to the portal.
Editing Vehicle Details
The Manage Vehicles page provides a comprehensive view of the information for a specific vehicle and allows you to add and edit additional vehicle information beyond what you entered during the vehicle registration process.
Using Vehicle Groups
Vehicle groups are used to organize the vehicles based on logical separations that make sense to your business. Groups allow you to easily filter reports, maps, and dashlets.
Using Vehicle Icons
When viewing a vehicle’s location on a map, the default icon appears as a pin with a circle.
Using Vehicles on the Map Dashboard
From the Map Dashboard, click the Vehicles menu item to open the Vehicles tab.
Managing Fuel and Emissions Information
The Fuel and Emissions Info page allows you to set Fuel Type and Idle GPH (gallons per hour) for each vehicle in your fleet.
Best Practices
3G Device Exchange
Upgrading from a 3G device? Here are the steps to request deactivation, and install and register the upgrade device.
Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians refusing to work with the vehicle due to the installed GPS devices. Technicians may refuse to work with a vehicle altogether due to a third-party device installation, claiming the device…
Deep Dives
How can I see unregistered devices?
I can't see all of my vehicles in the portal yet. How do I know which devices haven't yet been installed and/or registered?
How do alternative vehicles report trip data?
Based on our partnership with the Go Green movement, we employ a device-level script especially for hybrid vehicles that maintains a continuous trip as long as physical and/or electronic movement occurs within two minutes.
How do I hide a vehicle’s location?
The hide location feature is a convenient way to remove a vehicle's visibility from most areas of the dashboard and in maps/reports while still being able to use other benefits of the GPS tracking solution.
How do I import or export data?
You can add or edit your portal data ad-hoc or via spreadsheet import.
How can my drivers update their own odometers?
Odometer readings are automatically recorded for each vehicle with an installed device.
How does my device report odometer values?
There can be several sources of odometer readings in your vehicles.
What are DTCs?
When a vehicle detects a system malfunction it generates a diagnostic trouble code (DTC), which will alert the driver via a warning light or other indicator on the vehicle’s dashboard. DTC codes help you understand what needs to be fixed so you can keep your vehicle safe and healthy. Understanding DTCs DTC’s (Diagnostic Trouble Codes)…
